Publish date: August 31 2022
2.4 The Customer undertakes that (i) each user account will only be used by one Registered User, (ii) that each Registered User will use a secure password for EasyBox and, (iii) that each Registered User will keep his password confidential. The Customer is responsible for the actions of its Registered Users and may not share his/her login details with a third party in order to gain access to the Platform.
2.6. Customer retains all intellectual property rights to CustomerData.
3. Costs and payment terms
3.1 The Customer agrees to the payment of the costs set out in accepted Order Confirmation(s) (the”Fees”).
3.2 Order confirmations are non-cancelable and the Fees must be paid at the latest fifteen (15) days after the invoice date. The amounts due are in EUR and exclusive of applicable taxes, or duties, and the Customer is solely responsible for the payment of those amounts. On any amount not paid on the due date, interest is due at the interest rate of one and a half percent(1.5%) per month
4. Data – data protection
so that the Customer can process the Customer Data in third-party software. This file format remains available and accessible for thirty (30) days after the cancellation or expiry of the end date of the subscription.
4.2 The Customer grants Easybox a non-exclusive license to process (use, copy, store, send and display) Customer Data to the extent that this is necessary for the provision of services.
5. Guarantee of the service levels
6. Liability – indemnification
6.4 Customer agrees to indemnify and hold Easybox (and its officers, directors, employees and agents) harmless from and against any claim, demand or action of third parties (including, but not limited to, costs, damages and reasonable legal and accounting costs) arising from Customer Data that infringes the rights of third parties (including the violation of intellectual property rights).
6.5 This article sets out the customer’s sole and exclusive remedies for infringements or alleged infringements.
6.6 All restrictions agreed on the basis of this article also apply to the liability of the directors, officers, employees, contractors, agents and members of Easybox.
7. Disclaimers and Limitations
7.1 To the extent known to Easybox, the Platform does not contain any Virus upon delivery to the Customer and Easybox will not knowingly program viruses or other routine software in the Platform that are designed for unauthorized access to the Customer’s computer systems or to software, hardware, data or back door, time bomb, software lockout key or equipment, drop dead equipment or other routine software designed to automatically shut down or over time or place under the control of persons, turn off, erase or otherwise damage the computer.
Easybox does not warrant or represent that the Platform will be compatible with any application, program or platform that is not specifically designated as compatible in the Services. The Customer accepts and acknowledges that the services are essentially software dependent, which means that flawless operation and permanent availability cannot be guaranteed.
8.1 Confidential Information does not include information that: (i) is already in the possession of the receiving Party and is not subject to a duty of confidentiality to the Party providing the information; (ii) has been independently developed by the receiving Party; (iii) has been made public, but not through the fault of the receiving Party; (iv) was lawfully heard by the receiving Party directly from a third party, who is not subject to a confidentiality obligation; (v) has been released with the written consent of the Party providing the information; or (vi) has been disclosed pursuant to a legal obligation, regulation or court order, provided that the receiving Party promptly notifies the Party that provided the information of such demand and cooperates to obtain by any means a protective order or similar treatment.
8.4 When a Party is requested or required in proceedings to disclose the Confidential Information of the Party that disclosed the Information, that Party shall, where permitted by law, immediately inform the Party that disclosed the information, in order to enable it to challenge this claim.
9. Term and termination
10. Payment initiation services
10.1 Where the choice of the Registered User or the Customer requires the initiation of a Payment Order, this will be provided by the Payment Initiation Service Provider (the “Payment Initiation Services”). In order to provide these Payment Initiation Services, Payment Initiation Service Provider is registered with the National Bank of Belgium as its supervisory authority. The parties expressly agree that the provisions applicable to non-consumers do not apply, insofar as the Registered User is not a consumer.
10.2 If the Customer chooses to use the Payment Initiation Service Provider,the Customer accepts the conditions for purchasing Payment Initiation Services.
11. Miscellaneous provisions
“Payment initiation service provider” means Ponto, a service offered by Isabel SA/NV, a licensed payment institution under the supervision of the National Bank of Belgium under company number 0455.530.509;
“Payer” means the natural or legal person holding a payment account who issues a Payment Order, or where there is no payment account, a natural or legal person issuing a Payment Order;
“Payment Order” means the instruction by the Payer to the Payment Initiation Service Provider to execute a Payment Transaction;
“Payment Transaction” means the act, initiated by the Payer or on his behalf or by the payee, whereby funds are transferred or withdrawn, regardless of underlying obligations between the Payer and the payee;
“Third Party Services” means third party services or software;
“Registered Users” means the users who are authorized to use EasyBox through an account created by Easybox or the Customer;
“Effective Date” is the date on which Easybox received payment for the provision of the service, or any other amount owed by the Customer, in accordance with the agreement;
“Initial Term” means the term commencing on the Effective Date with a duration specified in the accepted Order Confirmation;
“Customer Data” means data or material provided to or uploaded by the Customer to Easybox during the use of the Platform;
“Fees” means the amounts set out in the Order Confirmation to be paid;
“Order Confirmation” means the document stipulating the specific conditions for a particular Customer for the use of the Platform;
“Platform” is the online service provided by Easybox as described on www.easybox.be;
“Term” means the term of the accepted Order Confirmation as set out in Section 9;
“Extended Term” means any consecutive term following the end of the Initial Term;
“Virus” means a virus, cancelbot, worm, time bomb, Trojan horse or other malicious software components or data;
Please navigate to our DPA page for details on the data processing agreement.